Supporting your school

Our school support contracts are flexible. We understand your needs are different at each school and would be willing to customise a solution for you however a typical contract provides:

Your designated engineer will be working onsite for 10 days per year (that’s 1 per every academic month) during this time any issues that you may have encountered will be resolved and all PC’s and servers will be health checked and updated, to ensure that your system is working as efficiently as possible.

PC Maintenance

• Windows, Firmware & Software updates
• Housekeeping, including cleaning up of files, removing any temporary files and memory checks
• Network and connectivity checks
• Printing / Network Access
• Operating System efficiency

Server Management

• Ensure all antivirus is up to date
• Check the health of your server
• Centralise any Microsoft updates

Administration

• Account setup
• Backup checks
• Manage permissions and restrictions on network
• Sort out any IT problems that you have encountered