Testimonials what do our customers say about us

Lee Bacchus, Head Teacher, St Teath Community Primary School:

"We have used NCI at St Teath for several years to provide our internet services, technical support and advise on and source our hardware requirements. On all levels we remain highly satisfied and impressed with their levels of service and expertise.

Their technicians are highly trained and responsive. Recently, on being informed of a server failure, the technician attended within an hour, took the server away for repair and returned with a working server before the end of the school day.

When two new classrooms were installed at St Teath, NCI provided excellent support in advising on hardware requirements, including interactive screens, and appropriate connective cabling which they also installed. Throughout the process, they kept school informed of progress and liaised throughout with building contractors to ensure that fully equipped classrooms were up and ready for use on time.

Staff have benefited greatly from technical advice and from the internet safety training package that comes with the NCI internet service. We regularly use NCI to advice and source our hardware purchases and each time NCI find the right balance of quality and price, meaning best value.

We remain very happy with our choice to work with NCI, along with all of the other schools in our proposed MAT, and we expect to continue to work with them in the years ahead."

Barry Buist, General Manager, Falmouth Haven

"James provided cyber security training for our staff highlighting the serious nature of such threats to any organisation. The training sessions have proven extremely useful in increasing awareness of the issues and promoting best practice."

David Houghton, Business Operations Manager, Atlantic Centre of Excellence Multi Academy Trust

"NCI has provided outstanding technical support for a number of our academies over the last few years. Their commitment has enabled these academies to maintain excellent IT environments for both curriculum and administrative needs.

Our academies have benefited from NCIs expertise in the installation and maintenance of IT infrastructure as well as procurement support, and advice and guidance to ensure that our IT systems respond to the changing landscape.

NCI thoroughly understands the requirements of the education market and has been able to actively respond to the developing needs of our Trust."

Roger Gazzard, Town Clerk, Truro City Council

“Our confidence in NCI’s knowledge and technical expertise have been instrumental to our strategic decision to migrate towards Cloud Services. The successful migration of our email services to Microsoft Office 365 has enabled our staff to access their email remotely within the community rather than just being based in our offices.”

Pat Nicholas, Senior School Secretary, Garras & Sithney Schools

"We have used NCI's remote service for a number of years, and it meets our needs extremely well. All the technicians are extremely helpful and problems are dealt with swiftly and effectively."

Rachel Silvester, Finance Manager, Carn Brea Leisure Centre:

"The support package supplied by NCI, has provided us with peace of mind that all aspects of the IT infrastructure are covered and that support is on hand when needed. We have confidence the network is secure and that the data is being backed up regularly. We would highly recommend NCI and the services they provide."

Maggie Simpson, ICT Technician, St Columb Minor Primary School:

"Before NCI installed Ruckus Wireless, when a class used the laptops it was a total nightmare, sometimes taking the whole lesson just logging on! That all changed once we had our new wireless network. A dramatic improvement! We could actually teach ICT lessons."

Susan Buscombe, ICT Coordinator, St Marys Catholic Primary School:

"NCI was instrumental in the design and installation of our ICT Suite. The improvements have transformed the use of ICT for teaching and learning in our school. NCI have provided a complete and professional service that has enabled our vision for ICT to be realised."

Mercedes Martin, Executive Assistant, NRS Media:

"We have never had a problem that NCI couldn't fix remotely, and a lot quicker than waiting for a contractor. All the guys at the other end of the phone are a pleasure to work with, we feel like they are an extended department of our company."

Michele Bacchus, Director of Finance & Business, Sir James Smith's Community School:

NCI have been invaluable, enabling fantastic developments in teaching and learning. Previously, we lost internet connection frequently, restricting multimedia use and data sharing but the service is now reliable and faster. Safe, controlled web filtering for all devices now supports teachers and students using iPads and smartphones for research in lessons. 

Rifat Alkhairy, ICT Coordinator, Durants School:

"We upgraded all our classroom screens to state of the art multi-touch displays that allow better visual quality and most importantly allow pupils to work together, encouraging teamwork and communication. All products were obtained through NCI, advice and support have been invaluable, this project wouldn't have been such a success without them!"

Paula Ross, Assistant Head Teacher, Marlborough Primary School:

"It is now quick and easy to access online media as part of the lessons and set the filter to block the site after the lesson is finished. Plus, it's so flexible I can work on my lesson plans at home, incorporate multi-media and then use it seamlessly in the classroom without compromising child safety or security."

Stuart Pryer, IT Coordinator, Marlborough Primary School

"Marlborough School was one of NCI's first customers and we have had excellent service ever since. We can rest assured that our network is expertly supported by regular on-site visits and remote assistance. NCI's engineers are very reliable and proactive."

NAO Robot in Schools

Michele Bacchus, Director of Finance & Business, Sir James Smith's Community School:

“I was fascinated by the cute, humanoid robot when I witnessed it talking, dancing and quizzing the audience at NCI’s School Technology Show.  The benefits for teaching and learning were immediately apparent and we have purchased several NAO robots with specialist funding to support our students.  We are very pleased with the results so far.”

Kristien Carrington, Deputy Head Teacher, Sir James Smith's Community School:

"NAO has created an exciting way for us to engage students.  We have seen students motivated to learn, gaining hands-on experience of applying scientific theory to practice.  In particular, the opportunity for NAO to raise aspirations and achievements in students, especially those with special educational needs is fantastic!  We are really impressed with the responses acnd results across the school."

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