Six Reasons to Outsource your IT Support

02/12/2019

Managing data and networks, hardware and computing all in-house can be a difficult and complex task. Especially if you are also focusing on running your other business functions. Asos' recent profit slump  shows how getting into IT chaos and being plagued by issues can also really make a difference to your bottom line. So, unless you are a multi-tasking wonder wizard many organisations choose to outsource their IT support to a third party.

Grab a cuppa and let’s discuss why you should consider outsourcing your IT support and what positive benefits your business could gain.

High Level of IT Expertise

Technology is constantly changing. Often small and medium businesses don’t always have the time or money to keep on top of these rapid developments. Outsourcing your IT support allows you access to an IT team who have extensive experience helping multiple clients solve a wide range of problems.  Fully trained and certified on current products and solutions they will be able to monitor and fix any issues should they arise. This ensures business continuity, knowing the solution they offer is tried and tested.

Reduced IT Costs

How much would it cost to employ an in-house IT manager? Most likely quite a nice salary package along with regular training costs. Plus, would you always have enough work to keep them busy through peaks and troughs? Choosing to outsource your business IT Support allows you access to an experienced team whenever you need them for an affordable monthly payment with no hidden costs.

Easily Scalable

Managed services are easily scalable meaning if you have a growth spurt or find you need to upgrade your support to a higher level you can easily amend your agreement to suit your organisation’s needs.

Improved Productivity

Instead of trying to solve niggling IT issues between your staff members, increase your team’s productivity by handing the hassle and worry over to the experts! An outsourced IT support services team can provide expert on demand help freeing up your resources to focus on what they do best, helping your business grow.

Company Security

Would you know if your Firewall is up-to-date or what security measures you should take with remote workers? A managed IT support company will have industry-specific knowledge on security and compliance issues. This can be especially important when protecting your networks or sensitive data from internal or external threats such as cybercrime or human error.

24/7 Support

If you employed a dedicated IT Manager would they be able to offer 24/7 IT support?  What happens if they take a holiday or an incident happens out of hours? Outsourcing your IT support allows you round the clock access to a team of IT experts who can monitor and solve any issues. Giving you complete peace-of-mind that there is no need to wait and your business is fully functional.

Have we convinced you to make the move to outsourcing your IT support? If we have, talk to us!

PROsupport is our comprehensive managed IT service contract focused on keeping you in business and minimising any downtime. This package has been specifically designed for small to medium businesses. This means it is flexible, helps you manage your IT costs and ensures your business IT is protected, secure and working at its best.

For more information simply download our PROsupport Brochure or contact our friendly sales team to see how we can help support your business.

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