Business Case Studies
Invisible IT in the cloud supports remote working
Totally Truro is a not-for-profit company that is delivering the city's Business Improvement District and includes projects like 'Enjoy Truro' to increase the profile and visitors to the city. A Business Improvement District (BID) is a flexible funding mechanism to improve and manage a clearly defined commercial area and there are over 400 businesses in Truro that are included in the scheme.
Totally Truro approached NCI based on referrals from existing NCI customers. They recognised that the value NCI could provide by way of technical expertise and responsiveness was important to their business. In particular, Totally Truro needed their IT to support communications and collaboration between staff who were working off-site, from home and at flexible hours of the day - often not in the office at the same time.
How NCI supported Totally Truro:
- Implemented Microsoft 365 to support flexible and remote working
- Email communications, data storage plus, file and calendar sharing online
- Technical advice and ongoing support via the 'ProSupport' contract
- Secure and managed backup service to reduce the risk impact of any downtime or lost data
Totally Truro found the IT provision delivered the 'right balance' they needed and improve how they worked together.