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Customer Care by NCI Technologies

Our pledge to you of:

Exceptional Service Logo

What is customer care?

“Exceptional Service” is our way of showing how we care, building a strong relationship with our customers by ensuring they're extremely satisfied with the service and support from the NCI Team.

Technologies change, businesses change and people change but what is constant is our committment to providing excellent service from advising on the best solutions to take, right through to efficient installation and/or regular monitoring.  Technology isn't perfect but we can perfect our processes to ensure you're receiving the service you expect.

Our 'Exceptional Service' is at the heart of our business.  It’s a part of who we are and a key focus in everything we do. 

But, don't just take our word for it, read our Customer Testimonials.


We have never had a problem that NCI couldn't fix remotely, and a lot quicker than waiting for a contractor. All the guys at the other end of the phone are a pleasure to work with, we feel like they are an extended department of our company.

Mercedes Martin, Executive Assistant
NRS Media

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