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Customer Care by NCI Technologies

Our pledge to schools:

Exceptional Service Logo

What is NCI customer care?

“Exceptional Service” is our way of showing unrivalled support, building a strong relationship with the schools in our care by ensuring they're extremely satisfied with the service from the NCI Team.

Technologies change, businesses change and people change but what is constant is our committment to providing excellent service from advising on the best solutions to take, right through to efficient installation and/or regular monitoring.  Technology isn't perfect but we can perfect our processes to ensure you're receiving the service you expect.

Our 'Exceptional Service' is at the heart of our business.  It’s a part of who we are and a key focus in everything we do. 

But, don't just take our word for it, read our Customer Testimonials.

Testimonial

Having taken on the new role of headteacher I have found NCI Technologies support to be invaluable. Not only did they carry out an audit of our current IT provision, they gave practical advice on how we can make the provision better for our pupils. Speeding up the WiFi, cutting back on unnecessary spending and providing us with tech support are just some of the ways that they have changed our practice. We now have revamped teaching tools for teachers, up-to-date (and working!) equipment for pupils, training opportunities for staff and a speedier office.

Abigail Squibb, Headteacher
Marlborough School

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