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10 Benefits of Investing in Managed IT Services for Your Organisation

10 benefits of managed it services

What are Managed IT Services?

A managed IT service is the process of outsourcing the management of an IT solution that is delivered to a customer by a specialist IT contractor supplier, such as NCI Technologies. In a managed IT service contract, the managed service provider (MSP) is responsible for securely maintaining the function of a particular IT service or equipment.

Did you know that, on average, a company will lose 545 hours of staff productivity annually because of IT outages? Based on our calculations, the labour component of this downtime could cost your organisation up to £16,350 per year. This is where a managed service provider can help support your organisation. Investing in a managed IT service contract means you will receive round-the-clock monitoring, updates, and proactive IT support for a predictable monthly cost. Having expert engineers in charge of your IT systems, cybersecurity and cloud phone systems will help you avoid any unnecessary downtime. This could potentially free-up time to enable you to focus on the work that matters most. 

Managed IT services can also be used to enhance your in-house IT team at critical points or to take care of everyday IT operations. This means your in-house team will be free to develop your IT infrastructure, preparing your organisation for the future.

Some examples of the most common managed IT services include:

 

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Benefits of Managed IT Services

Let’s explore the benefits of investing in managed IT support services, tailored for small and medium organisations.

> Streamline Your IT

Investing in managed IT services means your monitoring, infrastructure management, data storage and cybersecurity is taken care of by one expert team. If a problem arises your MSP will be on hand to correct the issue through one single point of contact. 

> Improve Security

Cyberthreats and technologies are constantly evolving. Outsourcing to an MSP means you will have your own dedicated cybersecurity team. Highly trained experts will ensure your IT systems are robust and able to withstand any potential internal and external threats.

> Proactive 24/7/365 Monitoring

Proactive system monitoring and management will detect any issues and remediate them before they turn into serious problems. This means your organisation will benefit from minimal downtime and ensure business continuity.

> Expert Advice

Working with an MSP gives you access to a whole team of experts who have a range of skill sets and experience to help support your organisation. If you are seeking advice on improving your cybersecurity or you have lost a file, there will be someone on hand who can assist you.

> Time to Focus on Innovation

Is your in-house IT team spending more time on day-to-day IT tasks rather than innovation? Outsourcing menial tasks to an MSP will allow your internal team to focus on developing future-proof IT to help increase your organisation’s performance. 

> Predictable Costs

Outsourcing IT services allows you to easily budget your IT expenses with a single fixed monthly rate. Managed IT services can also help to cut costs associated with downtime by preventing incidents happening in the first place.

> Simplify Hybrid Working

It’s essential your hybrid workers have access to high quality support no matter their location or working hours. Managed IT services provide secure end-to-end support around the clock. If a user has an IT issue outside of normal working hours, help will be on hand.

> Easily Scalable

Flexible contracts allow you to scale your managed IT services to help accommodate swift changes within your organisation. Simply scale up your services during busy periods and scale down when required.

> Future-proof Your Organisation

Trusted MSPs maintain strong relationships with leading technology suppliers. This means your organisation will benefit from top technical expertise and the latest technologies. Managed IT services will make expanding and updating your systems smoother and less of a headache.

> Ensure You Are Compliant  

The consequences for violating data compliance rules can be huge. MSPs are experts in ensuring compliance regulations are met. They will audit your systems and work with you to make sure your specific business sector regulations are being adhered to.

What to Look for in a Managed IT Service Provider

There are many MSPs who offer ‘business boosting’ managed services, but what distinguishes the experts? Here are some important factors to consider when looking for an MSP. 

Do they offer: 

  • Flexible and scalable managed IT service contracts?
  • The level of expertise required by your organisation?
  • Experience and understanding of your industry?
  • Up-to-date knowledge of advanced technologies?
  • Complete visibility of your IT environment?
  • Proactive round-the-clock support?
  • Easily accessible advice and support?
  • A complete understanding of compliance issues?
  • Strong relationships with solution providers?

Discover the Benefits of Managed IT Services with NCI Technologies

NCI Technologies provide proactive 24/7/365 monitored managed IT services for small and medium businesses serving Cornwall, Devon and the South West. Our expert engineers take care of the maintenance, updates, and advanced round-the-clock protection of your systems all for one predictable cost. 

Make time for the work that matters and gain peace-of-mind by letting us shoulder the burden of securely maintaining your IT systems. For more information on our managed IT services contact our friendly sales team.

 

 

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